Your technical right hand.
We work as part of your leadership team, leading the technology side of your business. We set the strategy and roadmap, lead the people and guide adoption and change, from software and systems to AI and whatever comes next. You have experienced people helping the business stay competitive, work efficiently and move forward with confidence. Systems and implementation are quoted separately. Start with the area of work you need below; the scope and price are agreed before work starts.
Technical Oversight
“We need someone leading the technology side of the business.”
More on Technical Oversight- What we do
- We work as part of your leadership team, keeping technology aligned with what your business does best and where it needs to go. We stay close to the latest advances, bring forward what matters in your sector, reduce technical risk and lead sensible change. We get staff on board before changes and introduce them carefully at the team’s pace.
- Who it’s for
- Owners and leadership teams who want experienced, accountable people driving the technical direction of the business.
- First step
- A free conversation about your business, followed by agreed responsibilities, regular reviews and commercial terms for ongoing leadership. Systems and implementation are quoted separately.
- Also covers
- Fractional CTO support: Keep the business current, advance sensibly and manage technical risk.
- Strategy and roadmap: Direction, priorities, investment and the decisions ahead.
- People, leadership and change: Staff involved before changes, with training and careful rollout at the team’s pace.
- Technology adoption and risk: What to adopt, buy, build, improve, wait for or leave alone.
- What we do
- Full builds, architecture, legacy renovations and emergency fixes, from websites and shops to business systems and specialist engineering. We understand the operation, use existing tools where they fit and build what is missing, with testing, handover and ownership agreed from the start.
- Who it’s for
- Businesses improving the way they sell, work or deliver a product, including clients of our Technical Oversight service.
- First step
- A free call about the job, then a written scope and quote. Development and implementation are additional cost, separate from ongoing Technical Oversight.
- Also covers
- Architecture and technical design: Design the system, its connections and how it will be operated.
- Emergency fixes and recovery: Investigate a failing system, agree the repair and get the work under control.
- Websites and online shops: Static sites, easy custom CMSs, WooCommerce shops and custom web tools.
- Business systems and integrations: Stock, purchasing, orders, invoices, Sage, EDI and ERP.
- Custom software: Internal workflows, operational systems and new products.
- Customer and trade portals: Account access, ordering and self-service linked to your systems.
- Legacy renovations: Replace ageing systems while the business keeps working.
- AI and automation: Useful work tested against real inputs, with people in control.
- What we do
- Named people look after the systems your business relies on, including systems we did not build. Maintenance, fixes, monitoring, backups and response commitments depend on the care agreement.
- Who it’s for
- Businesses with websites, shops or operational systems that need continuing attention and support.
- First step
- An assessment of the systems involved, then a written care scope and quote. Support access and care packages keep their agreed terms.
- Also covers
- WooCommerce support: Checkout, payments, order emails and maintenance for trading shops.
- Client support: Raise a request if you are already a client.
How work starts
- 1
A free call
Talk to Max or Scott about your business and the work or decisions you need a hand with.
- 2
The first step that fits the job
We follow the work through your business, agree what needs to change and set out the process, implementation and handover. Each stage is quoted before it starts.
- 3
A written agreement
Ongoing leadership and care have agreed responsibilities and terms. Development has its own scope, definition of done, quote and payment stages. If the work would cost more than it saves, we say so.
- 4
Support after launch
The people who did the work look after it once it is live. You own the code, the data and the cloud account either way.
Project scope and price are agreed before work starts. An ongoing technical role has its own written responsibilities and terms.
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