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automation

Business Automation

Remove repetitive work without removing human control.

Practical automation for the repetitive work that wastes skilled time: intake, triage, reporting, follow-up, reconciliation, support, and system admin. We combine workflow tools, APIs, MCP, scripts, and real software engineering so humans stay in control while the boring steps stop eating the week.

Catalogue

AI Lead Responder

Flagship

Researches new enquiries, prepares a personalised response, and routes it for review or sending. Fast follow-up without pretending sales should run unsupervised.

1–5 business days

Lead Intake & Routing

Normalise website forms, quiz answers, CRM records, and spreadsheet rows into one clean intake flow with ownership, next steps, and alerts.

1–5 business days

Support Ticket Triage

Classify incoming requests, attach the right context, suggest a reply, and route the ticket to the right person with an audit trail.

1–5 business days

Task & Project Admin

New

Create tasks, update statuses, add comments, link dependencies, and produce progress notes across your project tools from a controlled workflow.

1–5 business days

Production Support Console

New

Pull logs, query safe admin endpoints, inspect incidents, and produce a plain-English support brief before an engineer starts digging.

1–5 business days

Customer Portal Sync

New

Keep project status, invoices, tickets, documents, RFQs, and open needs up to date from the systems your team already uses.

1–5 business days

Security Triage Queue

New

Collect scanner findings, group them by severity and repo area, create fix tasks, and track what has been accepted, deferred, or resolved.

1–5 business days

Live Ad Ops & Marketing Orchestration

Flagship

Real-time across Meta, Reddit, and Google: agents research audiences, draft creative, ship variants, calculate ROAS as it lands, and surface kill / scale moves — every irreversible spend waits for human approval. Same loop covers brand monitoring, content calendars, and outbound sequences.

1–5 business days

Cash & AR Cockpit

One question — “who owes us, how much, since when, and what was the last contact?” — answered in seconds. Agents pull from your accounting system and customer portal, draft polite reminders, and queue escalation tasks. Sending stays under your hand.

1–5 business days

AP / Bill Pay Workbench

Extract invoice data, route approvals, prepare payments, and reconcile outcomes. The risky bit stays reviewed; the repetitive bit disappears.

1–5 business days

Document & Invoice Parser

Extract amounts, dates, names, order numbers, and line items from PDFs or emails, then push structured data into the right system.

1–5 business days

Meeting Follow-Up & Actions

Turn call notes into decisions, action items, owners, project updates, and customer summaries while the context is still fresh.

1–5 business days

Weekly KPI Report

Pull the numbers that matter, highlight movement, flag anomalies, and send a short report people will actually read.

1–5 business days

Customer Onboarding

Create the repeatable setup path: welcome comms, project workspace, required documents, first tasks, and handover checklist.

1–5 business days

Proposal / Quote Generator

Use CRM data, call notes, pricing rules, and templates to prepare a draft proposal for review instead of starting from a blank page.

1–5 business days

Project Operations Cockpit

A controlled layer over task tools: create work, update progress, summarize blockers, and keep stakeholders aligned without tab-hopping.

Ops

Production Health Desk

A support workflow that reads logs, safe database views, scheduler health, tool errors, and recent activity before drafting an incident note.

Support

Security & Compliance Triage

Bring vulnerability scanner output, code ownership, risk notes, and remediation tasks into one weekly review loop.

Security

Live Ad Ops Loop

Agents draft creative, ship test variants across Meta, Reddit, and Google, calculate ROAS in real time as conversions land, and recommend kill / scale moves for review. The company card never leaves your hand.

Marketing

Customer Care Workspace

Sync invoices, open tickets, project needs, care events, and documents into a customer-facing portal with a clean internal audit trail.

Customer Success

Finance Operations Loop

Live AR snapshot, invoice chasing, AP approvals, and cash reports — without anyone copying numbers between accounting, spreadsheets, the customer portal, and chat. Reads broadly; writes go through review.

Finance

Engineering Runbook Automation

Start known diagnostics, collect service status, run load tests, and prepare operator summaries for complex technical systems.

Engineering

TRADACOMS EDI Invoicing

Invoice generation in the UK retail supply chain standard. Transmitted via Lobster/TrueCommerce to major UK builders merchants. COBOL-style implied decimals, GS1 GLNs, strict segment ordering.

Mears eProcurement

SOAP/XML purchase orders, BASDA-compliant invoicing, and SFTP delivery. Full order-to-cash pipeline between suppliers and a large UK contractor.

Sage 50 Accounting

Bidirectional sync between Sage 50 and procurement portals via Zynk XML workflows. Legacy accounting meets modern automation.

SAP / ADP / Workday

Payroll output reconciliation with AI classification. Every line item checked across multiple payroll systems.

Companies House

Bulk processing millions of iXBRL filings. Identifies fast-growing UK companies from employee count changes.

Inflow Inventory

Rate-limited API proxy, real-time webhooks, and order management integration. Infrastructure-level automation.

Process

How the work runs

01

Find the wasted loop

We map the recurring task: who starts it, what data is needed, what decisions are safe, and where a human must approve.

02

Build the tool around it

We connect APIs, databases, documents, task systems, MCP servers, dashboards, and scripts. n8n is useful when it fits; code takes over when it does not.

03

Run it with guardrails

The result is reviewed, observable, and owned by you. The system drafts, routes, checks, updates, and reports; people keep control of judgment and irreversible actions.

Questions

Does automation mean everything happens on its own?

No. Good automation removes repetitive handling, not accountability. We usually automate data gathering, drafting, routing, checking, reporting, and state updates. Human review stays where judgment, money, customer trust, or production risk is involved.

What tools do you use?

Whatever the workflow needs: APIs, SQL, queues, dashboards, MCP servers, n8n, scripts, custom Go or TypeScript services, and existing SaaS tools. The tool is secondary to making the process reliable.

Do I need to keep paying you?

No. You own the workflows, code, and server. We offer optional System Care — our monthly managed service that handles hosting, patching, security, and on-call — but you can take everything and run it yourself.

Can my team edit the workflows?

Yes, where that is useful. Some workflows are visual and editable; others are code because correctness matters. We document the difference and train your team on the parts they should control.

What if I need something not on the menu?

We build custom integrations. TRADACOMS EDI, SOAP procurement portals, Sage 50, SFTP systems — we have done the hard stuff.

How fast can you deploy?

Scoped workflow tools: 1-5 business days. Custom integrations: depends on complexity.

Where does my data live?

Usually on infrastructure you control. For some workflows that means your own server; for others it means your existing SaaS tools plus a small controlled service in the middle. We avoid unnecessary data copies.

How does pricing work?

Every engagement is scoped to your business. We share a fixed-scope proposal with a timeline before work begins — no hidden fees, no surprises. Send us a brief and we will come back with a plan.