automation
Business Automation
Remove repetitive work without removing human control.
Practical automation for the repetitive work that wastes skilled time: intake, triage, reporting, follow-up, reconciliation, support, and system admin. We combine workflow tools, APIs, MCP, scripts, and real software engineering so humans stay in control while the boring steps stop eating the week.
Catalogue
AI Lead Responder
FlagshipResearches new enquiries, prepares a personalised response, and routes it for review or sending. Fast follow-up without pretending sales should run unsupervised.
1–5 business days
Lead Intake & Routing
Normalise website forms, quiz answers, CRM records, and spreadsheet rows into one clean intake flow with ownership, next steps, and alerts.
1–5 business days
Support Ticket Triage
Classify incoming requests, attach the right context, suggest a reply, and route the ticket to the right person with an audit trail.
1–5 business days
Task & Project Admin
NewCreate tasks, update statuses, add comments, link dependencies, and produce progress notes across your project tools from a controlled workflow.
1–5 business days
Production Support Console
NewPull logs, query safe admin endpoints, inspect incidents, and produce a plain-English support brief before an engineer starts digging.
1–5 business days
Customer Portal Sync
NewKeep project status, invoices, tickets, documents, RFQs, and open needs up to date from the systems your team already uses.
1–5 business days
Security Triage Queue
NewCollect scanner findings, group them by severity and repo area, create fix tasks, and track what has been accepted, deferred, or resolved.
1–5 business days
Live Ad Ops & Marketing Orchestration
FlagshipReal-time across Meta, Reddit, and Google: agents research audiences, draft creative, ship variants, calculate ROAS as it lands, and surface kill / scale moves — every irreversible spend waits for human approval. Same loop covers brand monitoring, content calendars, and outbound sequences.
1–5 business days
Cash & AR Cockpit
One question — “who owes us, how much, since when, and what was the last contact?” — answered in seconds. Agents pull from your accounting system and customer portal, draft polite reminders, and queue escalation tasks. Sending stays under your hand.
1–5 business days
AP / Bill Pay Workbench
Extract invoice data, route approvals, prepare payments, and reconcile outcomes. The risky bit stays reviewed; the repetitive bit disappears.
1–5 business days
Document & Invoice Parser
Extract amounts, dates, names, order numbers, and line items from PDFs or emails, then push structured data into the right system.
1–5 business days
Meeting Follow-Up & Actions
Turn call notes into decisions, action items, owners, project updates, and customer summaries while the context is still fresh.
1–5 business days
Weekly KPI Report
Pull the numbers that matter, highlight movement, flag anomalies, and send a short report people will actually read.
1–5 business days
Customer Onboarding
Create the repeatable setup path: welcome comms, project workspace, required documents, first tasks, and handover checklist.
1–5 business days
Proposal / Quote Generator
Use CRM data, call notes, pricing rules, and templates to prepare a draft proposal for review instead of starting from a blank page.
1–5 business days
Project Operations Cockpit
A controlled layer over task tools: create work, update progress, summarize blockers, and keep stakeholders aligned without tab-hopping.
Ops
Production Health Desk
A support workflow that reads logs, safe database views, scheduler health, tool errors, and recent activity before drafting an incident note.
Support
Security & Compliance Triage
Bring vulnerability scanner output, code ownership, risk notes, and remediation tasks into one weekly review loop.
Security
Live Ad Ops Loop
Agents draft creative, ship test variants across Meta, Reddit, and Google, calculate ROAS in real time as conversions land, and recommend kill / scale moves for review. The company card never leaves your hand.
Marketing
Customer Care Workspace
Sync invoices, open tickets, project needs, care events, and documents into a customer-facing portal with a clean internal audit trail.
Customer Success
Finance Operations Loop
Live AR snapshot, invoice chasing, AP approvals, and cash reports — without anyone copying numbers between accounting, spreadsheets, the customer portal, and chat. Reads broadly; writes go through review.
Finance
Engineering Runbook Automation
Start known diagnostics, collect service status, run load tests, and prepare operator summaries for complex technical systems.
Engineering
TRADACOMS EDI Invoicing
Invoice generation in the UK retail supply chain standard. Transmitted via Lobster/TrueCommerce to major UK builders merchants. COBOL-style implied decimals, GS1 GLNs, strict segment ordering.
Mears eProcurement
SOAP/XML purchase orders, BASDA-compliant invoicing, and SFTP delivery. Full order-to-cash pipeline between suppliers and a large UK contractor.
Sage 50 Accounting
Bidirectional sync between Sage 50 and procurement portals via Zynk XML workflows. Legacy accounting meets modern automation.
SAP / ADP / Workday
Payroll output reconciliation with AI classification. Every line item checked across multiple payroll systems.
Companies House
Bulk processing millions of iXBRL filings. Identifies fast-growing UK companies from employee count changes.
Inflow Inventory
Rate-limited API proxy, real-time webhooks, and order management integration. Infrastructure-level automation.
Process
How the work runs
01
Find the wasted loop
We map the recurring task: who starts it, what data is needed, what decisions are safe, and where a human must approve.
02
Build the tool around it
We connect APIs, databases, documents, task systems, MCP servers, dashboards, and scripts. n8n is useful when it fits; code takes over when it does not.
03
Run it with guardrails
The result is reviewed, observable, and owned by you. The system drafts, routes, checks, updates, and reports; people keep control of judgment and irreversible actions.
Questions
Does automation mean everything happens on its own?
No. Good automation removes repetitive handling, not accountability. We usually automate data gathering, drafting, routing, checking, reporting, and state updates. Human review stays where judgment, money, customer trust, or production risk is involved.
What tools do you use?
Whatever the workflow needs: APIs, SQL, queues, dashboards, MCP servers, n8n, scripts, custom Go or TypeScript services, and existing SaaS tools. The tool is secondary to making the process reliable.
Do I need to keep paying you?
No. You own the workflows, code, and server. We offer optional System Care — our monthly managed service that handles hosting, patching, security, and on-call — but you can take everything and run it yourself.
Can my team edit the workflows?
Yes, where that is useful. Some workflows are visual and editable; others are code because correctness matters. We document the difference and train your team on the parts they should control.
What if I need something not on the menu?
We build custom integrations. TRADACOMS EDI, SOAP procurement portals, Sage 50, SFTP systems — we have done the hard stuff.
How fast can you deploy?
Scoped workflow tools: 1-5 business days. Custom integrations: depends on complexity.
Where does my data live?
Usually on infrastructure you control. For some workflows that means your own server; for others it means your existing SaaS tools plus a small controlled service in the middle. We avoid unnecessary data copies.
How does pricing work?
Every engagement is scoped to your business. We share a fixed-scope proposal with a timeline before work begins — no hidden fees, no surprises. Send us a brief and we will come back with a plan.