Miranda

The Problem

Miranda had grown steadily over several years, but the operational processes behind that growth had not kept pace. Invoicing was manual. Order handling relied on spreadsheets, email threads, and individual knowledge. It worked through effort and attention, but the cracks were showing.

The immediate pressure was a contract renewal. Miranda's client required automated order processing, structured invoice exchange, and reliable data flows. The renewal was at risk — not because of the quality of Miranda's work, but because the operational infrastructure could not meet the client's requirements.

Why Revitt

Miranda needed a team that could understand their existing workflows, replace the manual steps without breaking what worked, and deliver before the deadline. Most integration projects take months. Miranda did not have months.

We compress that timeline because the people who map the workflows are the same people who write the code and deploy the system. No handoffs, no re-learning, no waiting for documentation approvals.

The Workflow

Miranda's process centres on the trade counter. Third-party contractors place orders against specific projects. Each order needs budget approval — is there enough remaining budget on this project? Is the contractor's account in good standing? This is Miranda's critical opportunity: if a project is over budget or a contractor has outstanding disputes, it is dealt with at the point of sale rather than months later when an invoice goes unpaid.

Once approved, the purchase order is married up to an internal order. The internal order is confirmed, materials are released, and at the correct stage the order is invoiced digitally.

Previously, budget checks relied on individual knowledge. Purchase orders were matched to internal orders by hand. Invoicing was delayed, sometimes missed entirely. The gap between materials leaving the counter and an invoice being raised was where revenue leaked.

What We Built

The system follows each order through its full lifecycle:

Budget approval at the counter. Every purchase order is validated against the project budget in real time. Over budget? Flagged immediately. Contractor in dispute? Surfaced at the counter. Revenue protection starts at the point of sale.

Automated order matching. Approved purchase orders are married up to internal orders automatically based on project codes, product lines, and contractor details. Discrepancies are flagged. Matched orders are confirmed and materials released with a clear audit trail.

Daily digital invoicing. The invoicing engine runs daily, picking up every order that has reached the correct stage and generating invoices for digital transmission. The daily cadence is deliberate — it gives the operations team a window to review, adjust, and approve before anything is sent. Invoicing is never late, never forgotten, and always reviewed. The gap between materials leaving the counter and revenue being invoiced shrank from days or weeks to a maximum of 24 hours.

Structured data exchange. Bidirectional, schema-validated flows between Miranda's systems and their client's platform. Orders in, confirmations and invoices out. Idempotent processing prevents duplicates.

Results

• Contract renewed — Miranda met the client's requirements for structured data exchange and automated invoicing.
• Revenue protected at the point of sale — budget approval at the trade counter catches overcommitment and disputes before materials leave.
• Invoicing gap closed — daily automated invoicing means no order goes uninvoiced for more than 24 hours.
• Manual matching eliminated — purchase orders marry up to internal orders automatically.

Takeaway

Miranda's problem is common: a business that is excellent at what it does, but whose back-office processes cannot keep pace with client demands. Revenue leaks not because of bad work, but because the systems behind the work are manual, slow, and fragile.

We gave Miranda a system that protects revenue at every stage — from budget approval at the trade counter through to daily digital invoicing. The contract renewal was the immediate win. The lasting value is an operational foundation that scales.

If manual processes are putting your revenue at risk, we can help.