A personal reply drafted for every enquiry in three minutes

The result

Every enquiry to revitt.co gets a reply drafted within three minutes of the form arriving, researched and written for that person, even at 2am on a Sunday. Someone on the team reads it before it goes.

Enquiries no longer wait for someone to find time to write back. We made this for ourselves first, and it handles our own enquiries today.

The problem

Every enquiry through a website needs a fast, personal reply. Most businesses take hours or days, and generic auto-replies put people off.

We had the same problem at Revitt. Enquiries came in through our website quiz and contact form, and writing each reply by hand was the bottleneck.

What we did

We set up an assistant that watches for new enquiries, looks up the sender's company, and drafts a reply in our founder's own writing style. The draft is posted to our team chat for review. It can send by email directly, but only when that mode is deliberately switched on.

For the technical reader:

1. Polls Supabase every 30 seconds for new leads.
2. Researches the company with a research subagent that visits the lead's website and identifies what they do and the contact's likely role. Personal email addresses (Gmail, Hotmail, Yahoo) skip this step.
3. Drafts the email from the quiz answers, company and project details, in British English with a list of banned "AI tell" phrases.
4. Posts to Google Chat for human review.

Input is sanitised against prompt injection. A state machine tracks every lead (new → processing → drafted → sending → sent / failed), and stuck jobs are recovered on restart.

The same pattern works for any business with inbound enquiries, using a visual workflow tool where that is enough and custom software where the process needs stronger guard rails. If your enquiries wait hours for a reply, we can set this up for you.