---
title: "Operational workflows"
url: "/services/custom-software"
canonical_url: "https://revitt.co/services/custom-software"
summary: "Operational workflows: we design, implement and support the way your team and customers get work done. Any software we build belongs to you."
---

# Operational workflows

> Operational workflows: we design, implement and support the way your team and customers get work done. Any software we build belongs to you.

Off-the-shelf software is the right answer more often than not, and we say so when it is. Where it does not fit, because your work is unusual, a big customer wants something specific or your method is worth selling, we build the system for you: a customer or supplier portal, a control system, an internal tool or a product of your own. Every build has a fixed quote and a written definition of done. You own the code and the data, and the system runs in your own cloud account.

## What it does for your business

- **Software that fits how you work**: Built around your jobs, your customers and your rules, so the team stops working round the gaps in a package.
- **Say yes to the big customer**: When a customer wants a portal, live order status or invoices in its own format by a date it sets, we build to that date.
- **Sell what you know**: A method your experts carry in their heads can become software you sell to other firms, as Global HR did.
- **Yours to keep**: The code, data and cloud account belong to you. We write it so another team could pick it up.

## What we deliver

- **Customer and supplier portals**: Ordering, order status, documents and invoices for the firms you trade with.
- **Control and monitoring systems**: Equipment in the field, watched and controlled from a phone, with safety checks built in.
- **Internal tools**: The system your operation runs on, built around your own jobs and rules.
- **Software you sell**: A method your business already uses, turned into a product other firms can buy.

## Process

01. **Free call**: You describe the job and what the software would need to do. We say first whether something off the shelf would do it.
02. **Discovery**: A short paid phase, quoted for the job. We map the work, the data and the people who will use it, and agree what done means. It ends in a fixed build price.
03. **Build in stages**: The first useful piece goes live early, then the rest follows in fixed-scope stages you can follow on a shared board.
04. **Hand over or look after**: You get the code, the documents and the accounts. System Care is there if you want us to keep it running.

## FAQs

**What does custom software cost?**

It depends on the job, so we do not publish a figure. After a short call we quote discovery, and discovery ends in a fixed price for the build. You know the cost before the build starts.

**Who owns the code?**

You do: the code, the data and the cloud account it runs in. If you want to take it in-house later, we help, as we did for Oldham Engineering.

**Where is it hosted?**

In a cloud account you own, usually on AWS, set up with Ricky, our AWS specialist. The account is yours, so the system does not depend on us.

**Should we buy something off the shelf instead?**

Often, yes. If a package does most of what you need, we will recommend it and set it up. We build where nothing fits, or where the software is the thing you sell.

**How long does a build take?**

At Halo Traffic the first release took four weeks, and the system went live under five months after our first proposal. Discovery gives you dates for your own build.

## Case studies

- https://revitt.co/case-studies/halo-traffic
- https://revitt.co/case-studies/global-hr
- https://revitt.co/case-studies/everything-boxed
- https://revitt.co/case-studies/gateway-fm

## Next step

- [Book a call](https://revitt.co/book.md)
- [Send a brief](https://revitt.co/contact.md)